FAQ

Questions, answered.

Everything you might want to know about how Alongo works.

What is Alongo for?

Alongo is an activity-partner app: you find someone to do a specific thing with — a gym session, a walk, a trek, a coffee, a museum. It is strictly platonic, for adults 18 and over, and every meet-up is in a public place. Our Community Guidelines set out exactly what's allowed, and breaking them means a permanent ban.

Is Alongo legal?

Yes. Alongo connects people for lawful, platonic activities in public settings — the gym, a walk, a trek, a coffee. Anything outside our Community Guidelines is removed, every partner's identity is verified, and we cooperate with authorities. Meetings are meant for public places like cafés, restaurants, and venues.

How do you verify partners?

Every partner submits a government ID — plus a PAN in India, for tax records — and completes a live face check that's matched to that ID. All photos are automatically screened for unsafe content, and our team reviews each profile. No one can appear or take bookings until they're verified. More on our safety page.

How much does it cost?

Partners set their own hourly rates, so pricing varies by person, city, and activity — you always see the rate before you book. During our introductory phase Alongo charges no platform fee at all — you pay the partner their rate directly, and there are no hidden charges.

How do payments work?

There is nothing to pay online while we're starting out — our platform fee is currently zero. You settle the rate directly with your partner when you meet, in person; Alongo never holds or handles that money. You always see the rate before you book, and support can help if a booking doesn't go to plan.

Do I have to share my phone number?

No. You chat inside the app over private, encrypted messaging, so you can arrange everything without handing over personal contact details.

What can I book a partner for?

Around 28 activities across six groups — outdoors and active (gym, hiking, cycling, yoga), social and dining (coffee, brunch, food tours), explore and adventure (city tours, beach days, road trips), entertainment (movies, live events, comedy), culture and arts (museums, workshops, festivals), and everyday plans (study or work sessions, shopping, pet walks, language exchange). You and your partner agree the plan before you book. It is strictly platonic: the booking is for the activity itself, in a public place.

Where is it available?

Alongo is launching city by city. Open the app to see verified partners available near you — or preview who's on the platform.

How old do I have to be?

Alongo is strictly for adults 18 and over, on both sides of every booking.

How do I become a partner, and how do I get paid?

Apply in the app, get verified, then set your rates, activities, and availability. Clients pay your rate directly to you, in person. See become a partner.

What if something goes wrong?

You can report or block anyone in a tap, and reach human support before, during, or after a booking. Our moderation team reviews reports and can suspend accounts quickly.

Still have a question?

Email support@alongo.org